FAQ

🌿 Frequently Asked Questions

1. Are your products 100% natural and organic?

Yes! All of our products are made with high-quality natural ingredients. We prioritize organic, ethically sourced herbs, cold-pressed carrier oils, and therapeutic-grade essential oils. No synthetic fragrances, parabens, or preservatives ever.

2. How long do your products last?

Most of our products have a shelf life of 6 to 12 months. Because we don’t use synthetic preservatives, we recommend storing them in a cool, dry place away from direct sunlight to extend their freshness.

3. Do you use preservatives in your products?

No, we do not use synthetic preservatives. Our oil-based products (like balms and serums) are naturally shelf-stable. For products containing water (like aloe-based washes), we use natural alternatives when necessary, and always make them in small batches to ensure freshness.

4. Are your products safe for sensitive skin?

Our products are formulated with gentle, skin-loving herbs and oils, but everyone’s skin is different. We recommend doing a patch test before full use, especially if you have known sensitivities or allergies.

5. Can I use these products during pregnancy or breastfeeding?

Some herbs and essential oils are not recommended during pregnancy or while nursing. We list all ingredients on our labels and product pages. Please consult your healthcare provider if you're unsure about a specific product.

6. What skin types do your products work best for?

We create formulations to support a variety of skin types, from dry and sensitive to oily and acne-prone. Each product description includes guidance on who it’s best suited for.

7. Are your products vegan and cruelty-free?

Yes! All of our products are 100% vegan and never tested on animals.

8. How should I store your herbal products?

Keep them out of direct sunlight and heat. Products with oils or butters may soften or melt in high temperatures, but this doesn't affect their effectiveness. If they melt, just place them in the fridge to re-solidify.

9. Can I use your facial oils or balms under makeup?

Yes! Many of our facial oils work beautifully under makeup, just allow a few minutes for the product to absorb before applying foundation or concealer.

10. Are your products safe for children?

Some of our gentler formulas are suitable for children, but always read the ingredient list carefully. We recommend consulting with your pediatrician for children under 2 years of age.

11. How do I know which product is right for me?

You can find product-specific guidance on each product page. Still not sure? Feel free to reach out—we’re happy to help you choose what suits your skin’s needs.

12. Do you use essential oils in every product?

No. While we love essential oils, we also create unscented or essential-oil-free products for those with sensitivities or who prefer scent-free options